Frequently Asked Questions

All our gold jewellery is BIS Hallmarked, which is the benchmark for purity in India. Each piece carries the triangular BIS logo, the fineness (e.g., 22K916), and the jeweller's identification mark.

Yes, every diamond piece from SHRI HVM Jewellers comes with a certificate of authenticity from internationally recognized laboratories like IGI, GIA, or SGL, detailing the 4Cs (Cut, Color, Clarity, and Carat).

We offer a 7-day easy return policy for online purchases. For exchanges, we provide a lifetime buyback guarantee on all our jewellery pieces based on the prevailing market rates.

Standard shipping takes 3-5 business days across India. All shipments are fully insured and handled by specialized jewellery logistics partners to ensure safe delivery.

Absolutely. We specialize in bespoke jewellery. You can share your vision or a sketch with our designers, and we will craft a unique piece tailored just for you.